Reporting to: Shelley Perry, Clinical Director
Location:Quayside House, Navigation Way, Preston, Lancashire, PR2 2YP
Usual hours of work:As agreed and required on a self-employed basis
Plan and deliver effective Nutritional Therapy services to clients, safely, professionally and in a non-discriminatory manner whilst remaining conscientious to the service.
To provide specialist Nutritional assessment, diagnosis and treatment programmes to individual clients with complex needs referred to the multidisciplinary service for Nutritional Therapy.
To be an autonomous practitioner, holding a clinical caseload and working without direct supervision
To support less experienced staff and students and colleagues to deliver the contracted services
To provide expert advice, signposting, guidance and information to health and social care professionals, clients, carers, relatives or other non-professional contacts
All tasks should be carried out in accordance with practice policies and procedures.
- Be professionally and legally accountable for all aspects of own work, including caseload management and direct clinical care. To work within the professional body’s code of conduct and scope of practice.
- Obtain and record informed consent from clients at each contact in accordance with company policy.
- To have skills in working with clients to build up their self-esteem and confidence with regards to Nutritional Therapy
- Assist where possible in the co-ordinating of plans for clients appropriate to the multidisciplinary team which may include comprehensive specialist assessments for clients with complex presentations.Have input to interpret clinical and non-clinical information, clinical reasoning skills to contribute to MDT’s in the aim to develop specific treatment plans.
- Provide specialist advice to other professionals to meet clients’ holistic care needs
- Negotiate with clients and carers to identify and formulate client-centred goals and demonstrate ongoing evaluation of client progress using agreed outcome measures.
- Contribute to the clinical discharge planning process and onward referral as required.
- Prioritise urgent or unexpected or planned referrals, adjusting caseloads and allocations to meet revised needs.
- Identify and manage clinical and other risks.Record near misses and actual events through the incident reporting process.
- Develop own and others’ skills, knowledge, expertise, ensuring continuous professional development by various methods (e.g. in-service training, workshops, shadowing, 1:1, training courses, peer facilitation) when relevant and appropriate to the needs of the service and funding.
- Be able to use the written or spoken word effectively and appropriately, via face-to-face, email, telephone, letter, presentation.Communication may be 1:1, or in groups.There may be considerable barriers to understanding or acceptance of the information e.g. dysphasia, deafness, depression
- Undertake measurement, evaluation and audit of the service to improve quality, standards and contribute to the evidenced base.Promptly act on feedback from clients to improve their experience.
- Maintain accurate and timely records of activity and contacts to support contractual requirements
- Undertake other duties when requested by professional or operational managers.
- Prepare your therapy sessions as appropriate and file service user records whilst reporting if any service user, hard copy records, are not in a good state of repair
·If necessary, discuss with the clinical coordinator regarding the need to send out pre-assessment documents for new clients, appropriate to your therapy session, and ensuring their return.
·Be aware of the clinical register – new additions and changes.
·Liaising with relevant persons regarding patient progress (GPs etc).
·Supporting Breathe clients in a 1:1 capacity, through nutritional therapy and appropriate sessions.
·Typing up clinician’s clinical notes for 1:1 client sessions and completing the notes within 24 hours of commencement of entering the software programme and ensuring that you press the ‘Complete’ button as you finish which will then automatically generate an invoice record.
·Providing clients with support via telephone, text, email messages as appropriate.
·Attend weekly supervision meetings regarding 1:1 work with clients.
·Liaising with clinicians regarding 1:1 client progression.
·Attending MDT meetings.
·Taking treatment payments from clients and updating the records.
·Attending relevant trainings to job role
- On occasion, take messages for other members of the team and ensure they receive and act upon these messages.
- File any correspondence from other members of the team and ensure that the information received is reported at the MDT meetings.
- Monitor and evaluate the service you provide on a regular basis, providing update reports to the Clinical Director, in order to, secure funding as appropriate
- Input data to the service’s computer system.
- Assist in production of information for audit and inspection.
- Attend and participate in the service’s staff meetings.
•To communicate effectively with clients, families, clinicians, colleagues and staff from other agencies.
•Liaise with a full range of relevant professionals in social work, health, education and voluntary agencies,
in order to, co-ordinate services for clients and their families and to raise awareness of Breathe;
•Liaise with other clinicians to share practice and contribute to the development of Breathe;
•Support staff and users in developing a centre which provides a warm and friendly atmosphere;
•The ability to operate as a member of a Team with proven administrative, time management and organisational ability;
•agreeing a contract to determine what will be covered in sessions (including confidentiality issues);
•encouraging clients to talk about issues they feel they cannot normally share with others; actively listening to client concerns and empathising with their position regarding nutrition;
•accepting without bias the issues raised by clients;
•helping clients towards a deeper understanding of their concerns;
•challenging any inconsistencies in what clients say or do;
•where appropriate, helping clients to make decisions and choices regarding possible ways forward;
•referring clients to other sources of help, as appropriate and as discussed and agreed in MDTs;
working to agreed targets in relation to client contact;
This job involves telephone contact with service users, professionals and the public, and day-to-day communications with colleagues throughout the team therefore the role requires: -
- Excellent communication and inter-personal skills
- Good telephone manner — both speaking and listening
- Good verbal communication skills with colleagues
- Clear and accurate written communication
- Able to establish a relationship of trust and respect with clients.
- 1:1 work where available for ‘walk in’ clients if necessary
- Process changes to service user information on the computer and paper records.
- Meeting & greeting your clients
- Supporting clients who may be on Recovery Record (‘Footsteps’ Support)
Clinical Administrator Duties
- Providing information to clients about services at Breathe Therapies.
- Reporting on statistics monthly or as required.
- Keeping records and utilising reporting tools i.e. Writing up clinical notes for 1:1 client sessions.
- Supporting the Clinical Co-ordinator to ensure smooth running of clinic & clinic sessions & ensuring that all your clinical documentation is being completed by the required appropriate time limit using the IT package in use, (Currently ‘Write-Upp’ but this may change).
Any other duties relevant to the job role.
Competence and professional development
This role requires the following competence and commitment to continuing professional development (CPD).
- Participation in annual appraisal and personal development planning and six-monthly review.
- Attending relevant trainings to job role.
- Undertake training and development as agreed with the manager at appraisal and six-monthly reviews
- Work as a member of a sophisticated multidisciplinary clinical team and being open to training, learning and receiving supervision.
- In consultation with the Clinical Director, attend relevant professional supervision.
- Keep abreast of developments and take part in research activities as required.
- Initiative, creativity, self-direction, self-awareness.
- Maintain a sound knowledge and understanding of the changing needs of eating disorders
- Working with the flexibility of making the most of opportunities as they arise.
QUALIFICATIONS and other requirements to evidence
- A relevant diploma/degree/certificate in this field.
- To be registered with the CNHC and ensure that this remains up to date.
- Be a member of an appropriate registered governing council.
- Provide and update relevant Insurance for yourself
Attend mandatory training provided by the service to remain a professional asset to the team